Privacy Policy

Last updated: [16/11/2025]

Orb (“the App”) is developed and operated by Orbion Innovation LLC (“Company”, “we”, “our”, or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, store, and share information when you use the Orb mobile application and its related services.

1). Information We Collect

We collect the following types of data:

(a). Information You Provide

  • Name, email address, and login credentials

  • Profile information (sport preferences, skill levels, age range, bio, and location)

  • Photos and videos you upload

  • Messages you send through the chat feature

  • Feedback and reports submitted through the app

(b). Information Automatically Collected

  • Device type, OS version, and unique identifiers

  • IP address and approximate location (if enabled)

  • App usage statistics and crash data

(c). Cookies & Analytics

We may use cookies and analytics tools to understand user behaviour and improve performance.

2). How We Use Your Information

Your data helps us:

  • Create and manage user accounts

  • Match you with other users based on your interests and preferences

  • Facilitate communication through chat and group features

  • Send notifications about activities, events, and updates

  • Maintain app performance, debug issues, and improve user experience

  • Enforce community guidelines and prevent misuse

We never sell or rent your personal data.

3). Data Handling & Storage

Orb uses the following technologies to manage and secure your data:

FunctionTechnologyApp DevelopmentSwift (iOS), Java (Android)Backend ProcessingPython Web Service APIHosting & DatabaseAmazon Web Services (AWS)File StorageAmazon S3 BucketCloud StorageAmazon RDSPush NotificationsFirebase Cloud Messaging (FCM)

All data is encrypted during transmission using SSL (Secure Socket Layer). Passwords are stored in hashed form only.

4). Authentication & Security

We use email and password–based authentication.
Our security measures include:

  • HTTPS encryption for all communications

  • Access control and monitoring within AWS

  • Regular security reviews and updates

5). Data Sharing

We only share your information with:

  • Trusted service providers (AWS, Firebase) who enable our app’s functionality

  • Law enforcement authorities, if required by law or to protect user safety

We do not share your data with advertisers or unrelated third parties.

6). Data Retention

Your data is kept for as long as your account is active or as required by law.
You may request deletion of your account at any time by contacting us at:
support@orbioninnovation.com

7). Your Rights

Depending on your location, you may have the right to:

  • Access the data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for specific data uses

Requests can be made via email at support@orbioninnovation.com.

8). Children’s Privacy

Orb is intended for users 18 years and older.
We do not knowingly collect data from minors.
If we become aware of a user under 18, their account will be promptly deleted.

9). Changes to This Policy

We may update this Privacy Policy periodically to reflect improvements or new legal requirements.
The most recent version will always be available on our website.

1O). Contact Us

If you have any questions or concerns about this policy or our data practices, please contact us at:
Orbion Innovation LLC
Dubai, United Arab Emirates
support@orbioninnovation.com